Outcome Forecasting
Besides predicting which leads are most likely to result in a sale, artificial intelligence can also forecast pretty much any outcome your agents may be interested in.
Which deals are likely to be closed by the end of this year? Which new customers may be interested in complementary products and services? All these indonesia telegram data questions and more can be answered with AI that goes through various data sources, analyzes customer behavior, and draws out insights that a human may not have been able to.
4. Call Analytics
Sales reps make a really vast number of calls top 15 new salesflare features in 2019 daily. However, it’s important to remember that not all of those conversations pan out in the best way. In fact, most probably don’t.
So, what if your sales team was able to use real-time call analytics and conversation intelligence to ensure every call is top-notch? Chances are high that more calls would conclude successfully.
You see, things like speech-to-text-transcription and dialogue visualization can power truly helpful dynamic scripts. Thus, enabling contact center agents to resolve complicated issues faster and close more deals.
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5. Next Action Recommendation
Determining which action to take next is one of the ba leads ` most frequent dilemmas a sales agent has to face. Is it time to send an email after you’ve just met a prospect? What should that email ideally say? Is a call appropriate after your emails have gone unanswered? Or, is it best to reach out via LinkedIn? All these questions can plague the minds of sales reps on the daily.
It is essential to take an action that actually benefits the relationship and helps establish good communication.